Cadieux Interiors Customer Reviews and Testimonials

U. Kucera, Ottawa

"It is always a treat to come into the store and chat with Rob and get ideas. The delivery folks are always friendly and helpful. Thanks as always for a great experience."

C. Dube, Ottawa

"Lucie's assistance was invaluable; thanks for all your help!"

A. Abu Hashem, Ottawa

"I appreciate you giving me the opportunity to provide my opinion. I would like to mention that throughout the last 2 years I have had 3 wonderful experiences with John LeBlanc. I'm more than satisfied and wouldn't go anywhere else."

K. Kealey & J. Chouinard, Ottawa

"Joe and I have been extremely happy with our entire experience with the Cadieux team and support professionals over the last several months. We look forward to dealing with all of you again in the coming months and years."

A. Adams, Ottawa

"Lucie was a pleasure to deal with, extremely helpful and very accommodating. It was a pleasure doing business with you. Thank you"

Michael and Louise Phelan, Ottawa

"We have been clients for over 23 years and always have had excellent service from Lucie Cadieux and her team of professionals!"

D. & J. Davidge, Ottawa

It’s not everyday that we spend almost $10,000 on chairs & slipcovers and Lucie Cadieux was excellent in taking us through the process. With her gentle guidance on quality, style and design we were comfortable at every stage. Also, Lucie gave us great advice on a reupholsterer and slipcover seamstress for some of our other furniture which was very useful.  

Our new chairs look fantastic.  Thanks Lucie! We are very pleased and will be heading back to Cadieux for a new sofa this year.

Tony and Lise, Ottawa

“We are writing today to express our overwhelming satisfaction with the quality of Cadieux’s delivery service and team. After purchasing a very large wall unit, it quickly became apparent that this piece was going to be very difficult perhaps impossible to get to the desired location in our home. Pierre, Martin and Chris were unwavering in their determination to get the job done. They were optimistic, resourceful and demonstrated professionalism. It was a pleasure dealing with them and we wanted to take a moment to thank all three of them for their time and effort. The friendly staff at Cadieux has never disappointed us. We always receive excellent service when we walk into your store. It is comforting to know that this quality of service extends to the delivery.”

C & R Azrak, Ottawa

"The service is excellent and I would recommend Cadieux to all my Family and Friends. I look forward to my next buy at Cadieux."

P. Stewart, Ottawa

"The only thing I would comment on is that the supplier of our stools took a lot longer to send them than expected."

T. Maville, Ottawa

"Excellent all around!  Thank you!  Beautiful bedroom set."

B. Cheeseman, Ottawa

"We are very pleased with our furniture purchases at Cadieux. The sectional is amazing, comfy and fits the space perfectly. The Bernhardt bed that I have in my guest room is wonderful. As a matter of fact, it makes me want a new bed for the Master. Maybe in the new year!"

T. Lager, Ottawa

"Fantastic experience from the moment we walked into Cadieux, to our 1st glorious night in our new ViSpring. Thank you so much!"

E. Archard, Ottawa

"We couldn't be more pleased with the process and the final result!"

C. McBride, Ottawa

"Outstanding service, selection and quality, as usual."

D. Tremblay, Ottawa

"I have always received excellent service and as such I do not hesitate to recommend Cadieux to Family and Friends."

Monique & Ted, Ottawa

“Thank you for all of your help in making our living room a beautiful place to spend time in. Dealing with our Designer – Excellent, Product Selection – Excellent, In-Home delivery – Excellent, Overall experience in dealing with Cadieux Interiors – Excellent.”

D. Laflamme, Ottawa

“My experience with Cadieux is always excellent. Customer service is superb, questions are always answered in a timely and complete manner and you make me feel “special” when I am in your store. No pressure …just a really nice shopping experience.”

D. Allan, Ottawa

"It took awhile to get the sectional, but I am aware that is not in Cadieux's control...I would give an excellent' to all the items in the survey."

R. Schnob, Ottawa

"When we first dealt with your store, some years ago, we dealt with salesperson (Sylvie) and found her excellent.  When we started dealing with our present salesperson, we felt he was a little insistent when trying to sell his designer skills which we were not at all interested in purchasing.  We now like him very much and find that he works very hard to find us what we want.  We are still not interested in home design services and we think he understands that. 

We love that we can consult and view  your suppliers merchandise through your website.  Whomever thought that up is brilliant. We need only arrive at your store with a picture of what we are looking for.  Your salesperson can then offer to show us other similar pieces and make recommendations.

Your home delivery service is the best I have ever encountered for any type of product delivery.

Your store is the only one where we seem to find what we are looking for without having to go the Montréal or Toronto.  Hope you are around for a long time.  Your pieces are expensive, to be sure, but the quality is good.  The only disappointment we have had is when we bought Baker dinning room chair.  They were expensive and we had asked for fabric that could be cleaned if need be.  Turns out, the fabric was not one that could be cleaned.  Eventually, we will have to replace the fabric.  We are not looking forward to the cost."

F. Carlson, Ottawa

I'm very satisfied and happy with the service that I got from Cadieux. Thank you.

Ann (Designer), Ottawa

“Although my experience is always excellent, I would like to speak to you about the chair we purchased recently – rocker swivel. The seat cushion is so poorly constructed I will have to have a new one made. I did not want this to be part of the survey!! I always enjoy working with you and do not want these comments to reflect badly on Cadieux. I will talk to you about this when you return from vacation. I hope you are enjoying your holiday."

L. Garvin, Ottawa - June 11, 2015

The delivery men were very professional and courteous. They removed their shoes each time they entered the house, and were very pleasant to deal with. We will definitely return to Cadieux for our future furniture needs.

C. Birchall, Ottawa

"Excellent, except for selection - but you must understand, that I probably wouldn't ever be satisfied by just one supplier! I have been dealing with Cadieux now for a few years, since I moved to Ottawa, and it has taken me a while to pull it all together in our new home. But Cadieux has been a major resource for me, and all my dealings with Cadieux have been excellent. Thank you."

K. Daniels-Nanni, Ottawa

"We love our mattress and of course the dresser and bed. Thanks Cadieux!"

K. Moricon, Ottawa

"It would be good to get information on order status. Sometimes there is a long gap. John was fantastic in advising us on pieces. We really trust his advice."

C. Bohn, Ottawa

"We have been Customers for a long time. Your service is excellent in all fronts. The staff are courteous and knowledgeable."

L. Johnson, Ottawa

"I would rate everything as excellent. It's been a positive experience so far."

P. Kurtz, Ottawa

"I would answer "excellent" on all four questions. I found the in-store process to be a bit slow, and the on-the-floor collection to be somewhat limited with respect to living room furniture, but I understand that only so much can be done about those issues."

J. Holtom (Designer), Ottawa

"I just wanted you all to know how warm and friendly everyone is when I visit. Very accommodating and always eager to help. Great selection and if there's something in particular I am looking for you always source options which is much appreciated. Never an issue to borrow swatches which is also really great. I recommend shopping at Cadieux to everyone!"

C. Erdman, Ottawa

"It took a while to get our furniture delivered, but it was well worth the wait. The prompt service to my emails by Pierre and Lucie was awesome. That is what made this purchase a great experience."

Paul and Pauline, Ottawa

"Rob was helpful, knowledgeable and patient in accompanying our decision-making process. We really appreciated working with him. Excellent selection of top-quality beds. The same two-person crew made the two deliveries to our home. They were professional, courteous, well-organized and attentive to details (e.g. we were really pleased they asked to wash their hands before handling the cloth of the mattress and of the white bases and headboard. This was the mark of a truly professionally trained team.). We appreciate top quality and service that is not 'in your face' or aggressive."

J. MacEwan, Ottawa

"Enjoyed shopping at your store!"

E. Poulter, Ottawa

"Very happy with our table!"