R. Schnob, Ottawa

"When we first dealt with your store, some years ago, we dealt with salesperson (Sylvie) and found her excellent.  When we started dealing with our present salesperson, we felt he was a little insistent when trying to sell his designer skills which we were not at all interested in purchasing.  We now like him very much and find that he works very hard to find us what we want.  We are still not interested in home design services and we think he understands that. 

We love that we can consult and view  your suppliers merchandise through your website.  Whomever thought that up is brilliant. We need only arrive at your store with a picture of what we are looking for.  Your salesperson can then offer to show us other similar pieces and make recommendations.

Your home delivery service is the best I have ever encountered for any type of product delivery.

Your store is the only one where we seem to find what we are looking for without having to go the Montréal or Toronto.  Hope you are around for a long time.  Your pieces are expensive, to be sure, but the quality is good.  The only disappointment we have had is when we bought Baker dinning room chair.  They were expensive and we had asked for fabric that could be cleaned if need be.  Turns out, the fabric was not one that could be cleaned.  Eventually, we will have to replace the fabric.  We are not looking forward to the cost."