Caring for your ViSpring Mattress

Properly maintained, your Vispring bed will last a lifetime. Follow these simple steps to ensure it provides you with years of comfort.



  • Do not bend or roll your mattress, since this will damage the spring unit and invalidate any warranties or guarantees. When moving house it should be well wrapped and kept flat and supported at all times.


  • You may notice a slight scent from the natural materials your new mattress is made from. This “new” smell will disperse if your bed is well aired: this is as simple as keeping the climate stable in your bedroom and putting your bed linen to one side.


  • Your body may take a few weeks to adjust to sleeping on a new surface, so don’t worry if your new bed does not immediately meet your expectations.


You can extend your Vispring mattress’s life by turning it occasionally. Turn Instructions:

    With fillings on both sides, our mattresses offer two possible sleeping surfaces together with an enhanced level of comfort. Turning will enable the fillings to settle more evenly and improve the ventilation of your mattress.

    How to turn your mattress:

    1. Slide the mattress towards the foot end of the divan for about 3/4 of its length.

    2. Rotate the mattress in either direction through 90°.

    3. Lift the mattress onto its border on top of the divan.

    4. Gently allow the mattress to fall back onto the divan towards the head end. This has turned the mattress over.

    5. Once again rotate the mattress through 90° in either direction, depending on whether you need to change the sides (not applicable for combination mattresses).

    Turning Dual Tension Mattresses Combination mattresses: which are personalized with more than one tension can only be turned one way, i.e. right over from head to foot. Dual tension zipped mattresses can only be turned from side to side if you wish to retain your normal sleeping side of the bed. Because of differing body weights, overall settlement times for each half of the mattress may differ.

    Turning Single Tension Mattresses: To ensure even settlement across the whole mattress, you should alternate the turning method. On the first occasion, turn the mattress right over from head to foot. The second time, turn the mattress over and rotate it through 180°. Repeat these steps in order for subsequent turnings.

    Turning Single Tension Zipped Mattresses: Zips should be unfastened before turning or rotating. Initially, turn both mattresses over from side to side so that they can be re-zipped. On the next occasion, simply rotate the mattresses through 180°. Repeat these steps for subsequent turnings.


    Your Vispring mattress is upholstered with pure natural materials which will settle over time to adapt to your body shape. 


      Our mattresses’ copious fillings are designed to complement the springs and follow the contours of your body. They naturally take longer to settle than the upholstery found on other beds. The exact time depends on the filling types and quantities, along with you and your partner’s weight and sleeping patterns. The upholstery in the centre of the mattress usually beds down first. If you find that this upholstery settlement is uneven and visually undesirable, we suggest that you turn your mattress. But this is not essential, since the extra wire in every Vispring spring coil will maintain its lasting resilience. Providing you understand that upholstery settlement will be evident more quickly, you may perfectly well use only one side.


      Do not be concerned if your mattress appears shorter than its divan on delivery. Unlike inferior spring systems, Vispring pocketed springing is not constrained by rods, clips or glue and tends to contract in transit. Once in use, it will return to its correct size.


        The tufts on your mattress are applied to ensure that the upholstery remains firmly in place. They are designed to snap if put under undue strain, but can be easily replaced.


          Ensure that you always clean your bed the correct way.

          Dust and fluff can be removed from your mattress and divan using a soft brush. Vacuum cleaners must not be used since they may dislodge the fillings. Stains and spillages should be soaked up with a dry absorbent cloth. Do not «wet clean» as this could damage the upholstery. We recommend that you cover your mattress with a good quality washable mattress protector. .


            Check regularly that the legs or castors of your divan are firmly tightened. You should also check that the screws securing divan linking plates are tight and that headboard bolts are secure.


              Do not habitually sit on the edge of your bed, as this places undue strain on the edge springs and could break the border stitching.


                Do not allow children to jump up and down on the bed as the pocketed springs could be damaged.


                  Never use your mattress in a plastic bag or with a plastic bag between the mattress and divan, since this can cause damage through condensation.


                    Never use a Vispring mattress on a slatted base whose slats are spaced more than 6 cm apart (2.5”). We also recommend the use of a mattress pad on slatted bases to minimize abrasion.


                      Never use a Vispring mattress on a worn-out divan or bed base. Doing so will shorten the life of your mattress and nullify your guarantee.